PRIVACY_POLICY

[1] INTRODUCTION

Agentive Technologies Pvt. Ltd. (“Agentive”, “we”, “us”, or “our”) operates the Agentive AI platform for commercial real estate lead qualification and engagement. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services.

[2] DATA_WE_COLLECT

• Lead Data: Names, phone numbers, email addresses, budgets, property preferences, and conversation transcripts provided by you or captured via webhooks.
• Usage Data: API request logs, dashboard activity, and system metrics for operational monitoring.
• Communication Records: SMS messages, voice call transcripts, and appointment details processed through our platform.

[3] HOW_WE_USE_YOUR_DATA

• To qualify and route commercial real estate leads using specialized AI agents.
• To send and receive SMS and voice communications on your behalf.
• To book slots and appointments via integrated calendar services (e.g. Cal.com).
• To provide analytics, performance telemetry, and dashboard insights.
• To comply with regulatory standards, TCPA, and other legal obligations.

[4] DATA_STORAGE_AND_SECURITY

All data is stored in highly secure, encrypted databases hosted in isolated virtual private networks. We utilize TLS 1.3 for data in transit and AES-256 encryption at rest. Access to production systems is restricted to audited engineering staff.

[5] DATA_SHARING

We do not sell or lease your customer data. We share data only with:

• Trusted sub-processors required for service delivery (e.g., Twilio for SMS, Cal.com for scheduling, OpenRouter/OpenAI for LLM inference).
• Legal authorities when requested under applicable regional laws.

[6] YOUR_RIGHTS

Under regional data protection frameworks, users have the right to access, correct, port, and erase their personal data. To exercise any of these privacy rights, please contact our compliance department.

[7] CONTACT_INFO

For privacy-related inquiries or data requests, contact us at: privacy@agentive.in